"I am an electrician with 80% of my work in the CBD. Currently I have been parking in the Southern Cross station car park. Yesterday when i was leaving, my car would not start properly and contacted Roadside response at about 3:45 pm. Told because of the peak time someone will be there within 2 to 2 and a half hours. 15min later i received a call from Arron letting me know he was only 12 mins away. He was able to find me in the undercover car park and tried to diagnose the problem. He could not get it started but had a lot of tricks up his sleeve. He needed some boiling hot water and drove off on the quest to find some ( where do u find boiling hot water in the city at peak hour??). He returned with the hot water and we tryed again starting the car. Still having no luck the situation grew worse because my car needed to be towed to a mechanic but the car park is to low for a normal tow truck to enter letalone have a car be loaded onto it. It was going to cost me in excess of $ 400 to have a low-towtruck just get the car out of the car park and then I needed organize to get a tow back to Mitcham. Roadside Response organized a tow truck to pick the car up at the outside exit of the car park and the super human Arron pushed my car ( over 400m , over speedhumps whilst I had to steer and break ) out of the undercover car park and through the boomgate ,All the way to the tow truck. Arron stood by me for well over 2 hours and it is the BEST service i have ever experienced hat's off to Arron and Roadside Response very highly recommended thank you so much🖒🖒🖒🖒🖒🖒🖒🖒🖒🖒🖒🖒🖒."
"Testimonial for your website if you would like to use it:
I thought rudeness and perfunctory management was the norm these day but MRR proved that service, friendliness and competence is still out there. Cannot recommend them enough. I dealt with three different people (one after hours) and each were absolutely lovely. Whilst getting comparable quotes, I even had one dealer tell me they couldn't give me a price unless I brought my car in for inspection."
"The Melbourne Batteries team are amazing!! They are so kind and helpful! I got my battery changed a couple of weeks ago. Today I tried to start my car and it wouldn’t start. I was worried something serious was wrong with my car. Not only were they only 10mins away from when I called them. But when he found it wasn’t my battery ... and instead my petrol �� they were so lovely and didn’t make me feel like a total fool! Instead of finding it was petrol packing up and leaving. The whole car was looked over to ensure nothing else was wrong.The whole team are so nice, real people! They have a conversation with you! Rather then a couple of grunts! Highly highly recommend!! Lovely customer service and attention to detail"
I would absolutely, without a doubt recommend Melbourne Roadside Assist & Batteries! Their customer service is stellar they instantly reassured me that the problem would be solved and it was, there were no hidden costs and every step was explained thoroughly. Cannot rave enough about these guys will never go anywhere else now. Thank you so much Aaron and Isabel truly appreciate all you did for me look forward to seeing you again🙏🙏🙏"
"Thank you Jordan for your assistance with a battery for my sons car and checking the cars ultinator etc, also for the kind words of wisdom given to my son on what to expect when going for his license. Very pleased with your service and when we are in need we will definitely be calling you guys."
"Couldn't recommend these guys more. Had a call-out for a battery replacement which was done by Jordan, an absolute legend. He noticed I had damaged terminals and a busted bracket and he replaced the parts free of charge. If you need any roadside assistance, these are the blokes you wanna call. Thanks so much for your help!"
John and Aaron were so helpful! My mother-in-law (Effie) was having serious problems with her car and they went above and beyond what was expected of them to give her a hand. I wouldn’t think of going anywhere else to get battery issues fixed. They give great, honest and genuine advice. I recommend them to everyone! It is so nice and rare to find experts in this industry that don’t try to take advantage of people without the knowledge or expertise to understand what is fair. My family appreciates the efforts that they went to to get Effie back on the road and stress free!"
"Today a lovely Man by the name of Reddy came to my rescue he handed me a bottle of water as soon as he arrive after waiting for him. He was absolutely delightful and extremely concerned for me and just wanted to help from the moment he got to me. After telling me what was wrong with the car , he told me I needed to get a T ow Truck!!!! This was not in my budget and was not something I was able to fund. To my absolute surprise he offered to push my car to the (Kmart Tyre and Auto)on the bottom level of the shopping center as I was on the top level. I said NO WAY it was too hot and I don’t except you to do that. To my surprise he insisted. He pushed my car in 27 degrees sweating and panting all the way to Kmart. What a MAN!!!!!!! A bloody good one can not Thank him enough.
Thanks again absolute life saver."
"Definitely Recommend these guys👍🏽 Top bloke
I broke down on the princes hwy this evening in the heat he could of kept driving home but stopped n helped me out to get me back on the road & not asking for anything!!
Thanks so much for your help"
"Wow hard to believe service like this still exists. Rang Melbourne Roadside Assist and Batteries for a battery for our vehicle and was quoted an excellent price and told Aaron would be there in an hour. Well right on time he was. Great to deal with. He installed the battery and completely tested all electrics with a full explanation for piece of mind all with a 4 year warranty. Fantastic service. Will definitely recommend and use again."